Privacy

PICSO HOUSE respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a purchase, subscribe to our mailing list or otherwise interact with PICSO HOUSE.

Information We Collect

When you visit or make a purchase through our website, we may collect information including:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information
Information you provide when contacting us
Information about how you interact with our website and marketing communications

Payment information is processed securely through our third-party payment providers. PICSO HOUSE does not directly store your complete credit or debit card details.

How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange shipping and provide order updates
Respond to enquiries and provide customer support
Manage returns and refunds
Send marketing communications where you have chosen to receive them
Improve our website, products and customer experience
Detect or prevent fraudulent activity
Meet our legal and regulatory obligations

Marketing Communications

If you subscribe to PICSO HOUSE emails, we may send you product updates, new releases, pre-order information and other brand communications.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Sharing Your Information

We may share personal information with trusted third parties where necessary to operate PICSO HOUSE and provide our services. This may include website and e-commerce providers, payment processors, shipping and fulfilment providers, email marketing platforms and other service providers.

We only share information where reasonably necessary for these services or where required by law.

Cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, remember preferences and improve your experience.

Some cookies may also be used to measure the effectiveness of our marketing and advertising.

Your browser may allow you to manage or disable cookies. Please note that disabling certain cookies may affect the functionality of the website.

Protecting Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Accessing or Correcting Your Information

If you would like to access, update or correct personal information we hold about you, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements.

The latest version will always be available on our website.